7y777 Privacy Policy
Your personal information is completely safe with us — find out in detail here how it is collected, used, and kept secure.
Introduction
7y777 ("we", "us", or "the platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. This privacy policy ("policy") explains what information we collect from you while you use our services on 7y777.lat, how we use it, and how we keep it secure.
By registering on or continuing to use our platform, you will be considered to have agreed to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using the platform.
This policy operates alongside our Terms and Conditions and Responsible Gaming policy. If needed, you may contact us at [email protected].
What Information We Collect
7y777 collects the following types of information in order to provide effective services, ensure security, and meet legal obligations:
2.1 Information You Provide Directly
When you register on our platform or use our services, the information you provide to us yourself includes:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID or passport details (for identity verification)
- Payment method details (bKash / Nagad / Rocket / Upay number)
- Account username and password
2.2 Automatically Collected Information
When you use the platform, the following information is collected automatically:
- IP address and device type
- Browser type and operating system information
- Time, frequency, and type of page visits
- Login and logout duration
- Information obtained from cookies and tracking technologies
- Gaming history, bet amounts, and transaction records
2.3 Information Received from Third Parties
For the purpose of identity verification and fraud prevention, we may occasionally verify information from approved third-party sources. However, information collected in this way is used only for that purpose.
Purpose of Using Information
We use your information for the following purposes:
- Account management: To ensure registration, login, and account security.
- Service delivery: To smoothly process deposits, withdrawals, and gaming services.
- Identity verification: To complete the "Know Your Customer" (KYC) process and to prevent access by minors (under 21).
- Fraud prevention: To detect and prevent suspicious activity.
- Customer support: To answer your questions and resolve issues.
- Legal obligations: To comply with applicable laws and regulations.
- Responsible gaming: To monitor users' playing patterns and identify potential problems.
- Platform improvement: To improve the quality of services and the user experience.
- Communications: To send important updates, security alerts, and transaction confirmations.
Sharing of Information
7y777 does not sell your personal information to third parties. However, information may be shared in the specific circumstances below:
4.1 Service Provider Partners
We work with approved third-party service providers for payment processing, identity verification, and technical operations. These partners operate under strict confidentiality agreements and only receive the information that is necessary.
4.2 Legal Requirements
If disclosure of information is required as part of a court order, government directive, or legal investigation, we will be obligated to do so in accordance with the law.
4.3 Fraud and Security
Information may be shared with relevant authorities when required for anti-money laundering (AML) or fraud prevention purposes.
4.4 Business Restructuring
In the event of a merger, acquisition, or any other business restructuring, user information may be transferred. However, the new authority will also be obligated to protect information under this privacy policy.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the quality of service.
5.1 Types of Cookies
- Essential cookies: These cookies are necessary to maintain login sessions and ensure basic services.
- Performance cookies: These help us understand which pages are used most and how they can be improved.
- Functionality cookies: These are used to remember your preferred language and settings.
You can manage cookies through your browser settings. However, disabling cookies entirely may limit some features of the platform.
Data Security Measures
The security of your information is our top priority. 7y777 takes the following security measures:
- SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
- Secure servers: Personal information is stored on firewall-protected secure servers.
- Access controls: Only authorized staff can access the information they need.
- Regular security reviews: Our systems undergo regular security testing.
- Password hashing: Passwords are never stored directly; instead they are stored using advanced hashing methods.
- Two-step verification: Two-step verification is available for additional account security.
However, no method on the internet is 100% secure. We take the utmost precautions, but it is not possible to give a complete guarantee of security.
Data Retention Period
We retain your personal information only for as long as necessary. The specific retention periods are stated below:
- Active account information: For the entire duration the account is active and for a minimum of five (5) years after it is closed.
- Financial transaction records: Retained in accordance with legal obligations.
- KYC documents: Retained for at least five years after the account is closed.
- Logs and activity data: Generally retained for up to 12 months, though this may be longer in cases of security investigations.
Once the specified period has ended, we delete or anonymize data using secure methods.
Your Rights
You have the following rights regarding your personal information:
8.1 Right to Access
You have the right to know what information we hold about you. You can request this information by emailing [email protected].
8.2 Right to Rectification
If any of your information is incorrect, you may request that it be corrected. Information can be updated via account settings or by contacting us.
8.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, information that must be retained under legal obligations may not be possible to delete.
8.4 Right to Restrict Processing
In certain cases you may request that restrictions be placed on the processing of your information.
8.5 Right to Portability
You can receive the information you have provided yourself in a standard digital format.
To exercise these rights, write to [email protected]. We aim to respond within 30 business days.
Privacy of Minors
7y777 strictly does not provide services to anyone under the age of 21. We do not knowingly collect any personal information from minors.
Age is verified at the time of registration. If we learn that a minor has registered using false information, that account will be closed immediately and all associated information will be deleted.
If a parent or legal guardian believes that a minor has registered on our platform, please contact [email protected] immediately.
International Data Transfers
In some cases your information may be processed on servers located outside Bangladesh. In such cases we ensure that:
- Information is processed in an environment that meets equivalent or higher security standards.
- Appropriate contractual safeguards are in place for data transfers.
- Third-party service providers are required to comply with the standards of this privacy policy.
Third-Party Links and Services
Our platform works with various software providers including Pragmatic Play, Spribe, JILI, and PG Soft to run games. These providers may have their own privacy policies. We recommend that you review each provider's policy.
For payments, the individual terms and conditions of bKash, Nagad, Rocket, and Upay apply. We do not control the data processing of these platforms.
Changes to the Privacy Policy
7y777 reserves the right to change or update this privacy policy at any time. If changes are made:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent by email to registered users.
- Continuing to use the platform after changes have been made will be considered as consent to the new policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
Live Chat
24/7 support available in Bengali
We generally respond to privacy-related inquiries within 2 business days. For urgent security matters we aim to respond as quickly as possible.
Related Policies
Read the pages below to understand our full set of policies: